Privacy Policy

This policy explains how Anthem handles information when people use the app, browse public pages on gigbooking.app, or communicate with us.

We collect information to run the live-event booking marketplace, help users coordinate bookings, power discovery and replacement-slot workflows, keep the service reliable, and improve the product.

We may collect account details from Apple sign-in or other supported sign-in methods, such as identifiers, name, and email address when provided.

We may collect profile information, roles, city or location, genres, artist or organization names, venue details, event listings, slots, applications, invitations, confirmations, cancellations, messages, images, links, preferences, reports, support requests, and other information you choose to submit.

Public profile, event, venue, lineup, slot, genre, city, media, and link fields may appear on shareable web pages so other people can view the listing even if they do not have the app installed.

We may collect device, browser, app, log, and usage information such as IP address, device identifiers, app version, pages viewed, referring URLs, timestamps, crash data, and diagnostics.

We may also collect marketplace activity such as searches, page views, applications, invites, notification interactions, message metadata, and response timing so the app can show relevant opportunities and keep inboxes, notifications, and public pages working.

We use this information for security, analytics, debugging, fraud prevention, abuse prevention, recommendations, and service reliability.

When you send messages, apply to slots, invite collaborators, or update an event, we process that information to deliver the relevant product experience.

If you enable notifications, we may use push notification tokens and related delivery data to send marketplace, booking, message, and account updates.

We use information to create and maintain accounts, show marketplace pages, help users create and manage profiles, events, slots, applications, invites, and messages, recommend relevant opportunities, support event coordination, and provide customer support.

We may use information to rank search results, suggest artists, promoters, venues, events, collaborators, and cities, explain why something is suggested, notify users about open slots or replacement needs, and reduce low-quality or spammy marketplace activity.

We may also use information to comply with legal obligations, enforce our terms, and communicate important service updates.

We share information with other users when it is part of the marketplace experience, such as public listings, profile details, applications, invitations, confirmed lineup information, venue details, notifications, and messages sent to collaborators.

We may share information with service providers that help us host data, deliver notifications, analyze usage, provide infrastructure, prevent abuse, or support the app. We may also disclose information when required by law or to protect rights, safety, and security.

Public pages are designed to make shared event, profile, and venue links useful on the web. Search engines and people with the link may be able to access public page content.

Applications, invites, direct messages, and booking negotiations are not intended to be public web pages, but they may be visible to the users involved in that workflow and to service providers that help us operate Anthem.

Avoid adding private contact details, confidential booking terms, private addresses, or sensitive information to fields that are intended for public display.

Anthem's search, suggestions, ranking, and replacement-slot alerts may use data such as role, city, genre, profile details, event details, slot needs, venue attributes, past applications, invites, confirmations, cancellations, response activity, and app usage.

These features are meant to help users discover relevant opportunities and collaborators. They do not replace a user's own judgment about safety, fit, qualifications, availability, pay, or event requirements.

We keep information for as long as needed to provide the service, maintain records, resolve disputes, enforce agreements, improve safety, and comply with legal obligations.

Retention periods can vary based on the type of information, product needs, account status, and legal requirements.

You can update certain account, profile, event, venue, and notification settings in the app. You may also contact us to request access, correction, deletion, or other privacy help.

You can choose what to put in public marketplace fields, but removing content from the app may not immediately remove copies already cached, indexed, archived, shared by other users, or retained for legal, security, or abuse-prevention reasons.

Some information may need to be retained when deletion would interfere with security, legal compliance, dispute resolution, marketplace integrity, or the rights of other users.

Anthem is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us personal information, contact us so we can review and take appropriate action.

We use technical and organizational measures designed to protect information, but no online service can guarantee perfect security.

You should keep your account credentials secure and tell us if you believe your account or information has been compromised.

Questions or privacy requests can be sent to privacy@gigbooking.app.

We may update this policy as Anthem changes. If changes are material, we will take reasonable steps to notify users through the service or another appropriate channel.